A bloom in the desert.

“I like to be able to bounce ideas around in a group. I appreciate the feedback – it gives me the confidence that I have made the right decision. It re-affirms that I am on the right track.”

Sounds sensible. Good idea! But how do you do this when the closest senior manager is over four hours drive away? How do you communicate effectively with your staff when one may be over six hours away?

Patrick works in aboriginal education, and manages up to thirteen lecturers in a very remote region of South Australia. Following a restructure at his institute, managers were required to assume responsibility for several additional programmes.

“We were offered support in this transition, and Julianne was one of the options offered. In a remote area I could see the benefits of keeping up to date with current thinking. I had worked with Julianne before, and had trust and respect for her.”

“I discussed with Julianne particularly sensitive issues I needed to address with members of my team. She helped me identify correct and precise words for use in handling potentially difficult situations.”

“When a member of staff was giving me a hard time, together, Julianne and I articulated questions I might use.”

‘How can we work together to make this happen’ or ‘How do you think you might assist in bringing this about?’

“In this way I got the staff member to take ownership of the idea. We got the desired result, and it helped in overall productivity.”

Afterwards, Patrick found our phone discussions very helpful too. It was like a debriefing session. He would evaluate the way he dealt with the problem, and he became aware of areas in which he needed to improve.

“Julianne doesn’t tell you exactly what to say. Instead, it evolves through our sessions. For example, I find conflict difficult. Julianne builds up my confidence and takes me to the stage where I can see the value of that conflict. She supports me all the way.”

“Through Julianne I have a much broader range of methods to tackle difficult problems.”

Patrick saw the value of how he might apply these lessons to life in general.

“With any big change in your life, Julianne can help you cope. She helps you prioritise, progress, and be prepared for any challenge. If you open yourself up to this you will be surprised at what you gain.”

By Julianne Kuhlmann
Personal & Leadership Coach
Kool Results
"Putting You First"
Personal & Business Coaching, Leadership Development, Individual Training Programs,Work/life balance, Mentoring & Induction, Organisational performance

Email: info@koolresults.com.au Web: www.koolresults.com.au